MIOIM 支持与帮助
遇到登录、聊天或账号问题,可以通过以下官方渠道联系我们。使用本页面无需登录。
Telegram 客服 @MIOIM
Telegram 客服 @MIoimChat
X(推特)@MIoimChat
邮件:[email protected]
注销申请与进度
可在 App 的账号与安全页面发起注销申请。申请有 7 天冷静期,冷静期内可在 App 撤销。申请成功后,请保留回执;退出账号后,可在登录页打开“注销进度”查询。
冷静期结束后进入人工处理,预计再用 7 天处理。超过预计时间或无法查看回执,请联系支持。提交申请或显示“等待处理”不代表已完成删除;以实际完成状态为准。依法必须保留的记录及其他用户已保存的副本,按隐私政策说明处理。
请勿发送密码、恢复密钥或完整注销回执到公开群聊。反馈问题时说明 App 版本、出现问题的时间和现象即可。
Support
Contact us via the Telegram or email link above. No sign-in is required. To check an account-deletion request after signing out, use the deletion-status entry on the app's sign-in screen with your receipt.
Requests have a seven-day cooling-off period, followed by manual processing, normally within a further seven days. A submitted or pending request does not mean deletion is complete. Contact support if it is overdue. Legal retention and copies held by other users are explained in the Privacy Policy.